Paying Your Bill
Deltona Water knows that convenience is a necessity. To help our customers save time, we make it easy to access and manage your account either in person, over the phone, or online.
Paying your bill online using your Visa or MasterCard is convenient, fast, secure and free; no service or convenience fees! No registration is required. Access your account to make an online payment by selecting Utility Bill Payments from the Online Services drop-down menu located at the top right corner of your screen. To expedite your online payment request, payments received through our website are posted periodically each business day.
Pay by Phone
Paying your bill by phone using your Visa or MasterCard is convenient, fast, secure and free, no service or convenience fees!
Deltona Water offers the convenience of paying by phone 24 hours a day 7 days a week through our Interactive Automated System by contacting our Customer Service Center at 386-575-6800. You also have the option of speaking to a Customer Service Representative during normal business hours. Be sure to have your account information and your credit card number ready so we can promptly assist you.
Our Interactive Automated System will attempt to automatically locate your Deltona Water account by matching the phone number you are calling from to the phone number listed on your account. In the event the system is unable to automatically locate your account you will be asked to enter your Customer Number. To expedite your automated transaction, please make sure your current phone number is on file.
Automatic Bill Pay
Do you want to be able to pay your water bill without writing a check and waiting in line at the Post Office? Well, you don't have to with Deltona Water's Automatic Bill Pay (PDF). Simply complete and mail in the Automatic Bill Pay Sign-up Form and leave the rest to us. Your bank account will automatically be debited each month for your monthly utility charges.
Pay in Person
Deltona Water offices are located at 255 Enterprise Road, Deltona. We are open Monday through Friday, 8 am to 4:30 pm and 8 am to 3:30 pm on the 3rd Friday of each month. Payments may be made by cash, check, money order (payable to City of Deltona), Visa or MasterCard.
Pay Your Bill by Mail
If you have stamps handy, you can use the return envelope provided and mail your payments to Deltona Water, P.O. Box 8501, Deltona, FL 32728-8501. Please make checks or money orders payable to the City of Deltona. Be sure to include your payment stub and notate your customer number on your check so your account is credited. Please do not mail cash.
Drop Your Payment in Our DropBox
A drop box is available for your convenience at the Deltona Water offices located at 255 Enterprise Road, Deltona, FL. The drop box is accessible after hours and on weekends. Dropbox payments are picked up and processed once daily at the close of each business day.