How do I find my account?

Using a recent bill as your reference, key the last five digits of your Customer Number in the Account Number field. Key the first six digits of your customer number into the Customer ID field. Click search to find your account.

Show All Answers

1. How do I get to the Online Payment site?
2. How do I find my account?
3. Why am I receiving the error "No records were found for your search. Please try again."?
4. When should I check the option "Remember my search criteria"?
5. Why are multiple service addresses/accounts found when I search on the information for one account number?
6. Why am I unable to modify the payment amount?
7. Why was my account assessed a penalty on the same day I made an online payment?
8. There is a bill showing online that I have not received. Why?
9. I have made an online payment, but there is no option to log out of my account. How do I log out?