Why are multiple service addresses/accounts found when I search on the information for one account number?

If you have multiple accounts with Deltona Water, or if you have had service at other locations in the past under the same name and Customer ID, all of those accounts will be listed. This allows you to manage multiple active accounts or view and make payments on closed accounts.

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1. How do I get to the Online Payment site?
2. How do I find my account?
3. Why am I receiving the error "No records were found for your search. Please try again."?
4. When should I check the option "Remember my search criteria"?
5. Why are multiple service addresses/accounts found when I search on the information for one account number?
6. Why am I unable to modify the payment amount?
7. Why was my account assessed a penalty on the same day I made an online payment?
8. There is a bill showing online that I have not received. Why?
9. I have made an online payment, but there is no option to log out of my account. How do I log out?