Emergency Management Preparedness

Disasters can happen at any time. Preparation is the key to your survival and comfort during and after a major emergency or disaster. Make sure you are prepared. If you have any questions, please contact the Deltona's Citizen Information Center at (386) 878-8511.


  • Florida Power & Light, 1-(800) 468-8243, FPL.com/storm
  • Duke Energy, 1-(800) 228-8485; on your cell phone, m.duke-energy.com; text, OUT to 57801

For More Information
Please call the City of Deltona's Citizen Information Center, (386) 878-8511 with any storm-related questions you may have. Volusia County has activated the county’s Citizen Information Center. The CIC is open from 8 a.m. to 6 p.m. and can be reached at (866) 345-0345.

Safety Tips
Carbon Monoxide:
 Carbon Monoxide (CO) is a gas. It has no odor. Carbon Monoxide is poisonous. It can make a person feel sick and can be deadly. In the home, heating and cooking devices that burn fuel can be sources of carbon monoxide. Gas and charcoal grills can produce carbon monoxide.

Generators: Should be used outdoors. Use in a well-ventilated location 20 feet away from windows, doors and vent openings. Never use a generator in an attached garage, even with the door open. Place generators so that exhaust fumes can't enter the home through windows, doors or other openings in the building. Turn off generators and let them cool down before refueling. Never refuel a generator while it's hot. Store fuel for the generator in a container that is intended for the purpose and is correctly labeled as such. Containers should be stored outside of living areas.

Power Lines: Power lines may be live. Stay a safe distance away. Report downed wires to your power company (in Deltona that should be Duke Energy or Florida Power & Light). Always call a professional if you have branches that might have fallen on power lines. Always use a wooden or fiberglass ladder outside. Keep the ladder at least 10-feet away from power lines. Never touch anyone or anything within contact with a downed power line.

Public Information Network
Click here to find the latest news and emergency information around Volusia County.

Click here for Disaster Preparedness for People with Disabilities

Click here to register for the Special Needs Shelter Program


It is best to have a family disaster supply kit ready before an emergency strikes. The kit should contain items needed for a minimum of 72 hours.

For additional information on how to prepare your family for an emergency, please click on the following link: A Firefighter’s Guide: Preparing Your Family for Emergencies.

Comprehensive Emergency Management Plan
To view Deltona's Comprehensive Emergency Management Planclick here.

Getting Started
To get started:

  • Meet with your family.
  • Discuss the types of disasters that could occur.
  • Explain how to prepare and respond.
  • Discuss what to do if advised to evacuate and practice what you have discussed.
  • Plan how your family will stay in contact if separated by disaster.
  • Pick two meeting places. 1) A location a safe distance from your home in case of fire. 2) A place outside your neighborhood in case you can't return home.
  • Choose an out-of-state friend as a "check-in contact" for everyone to call.

Storm KitBe prepared at all times by doing the following:

  • Post emergency telephone numbers by every phone.
  • Show responsible family members how and when to shut off water, gas, and electricity at main switches.
  • Install a smoke detector on each level of your home.
  • Contact your local fire department to learn about home fire hazards.
  • Learn first aid and CPR.

Involve the community:

  • Meet with your neighbors.
  • Plan how the neighborhood could work together after a disaster.
  • Know your neighbors' skills (medical, technical).
  • Consider how you could help neighbors who have special needs, such as elderly or disabled persons.
  • Make plans for childcare in case parents can't get home.

The following is a basic list of items needed:

Food and Water:

  • Ready to eat canned fruit, vegetable, and meats
  • Canned juices, milk & soup
  • High-energy foods such as peanut butter, crackers, granola bars
  • "Comfort-stress" foods -- cookies, hard candies, sweetened cereals, instant coffee and tea bags
  • Non-electric can opener
  • Disposable paper cups, plates, bowls and plastic utensils
  • Sugar, salt, and pepper
  • Food for infants, such as canned formula, etc.
  • Water: At least one (1) gallon per person per day for three-days

Tools and Supplies


  • First Aid Kit: Capable of handling minor cuts, burns, and wounds.

  • Sunscreen, non-prescription drugs, aspirin, anti-diarrhea, antacid etc.

  • Mess kits (pots and pans and cooking utensils)

  • Basic first aid book

  • Toilet paper

  • Battery operated radio, flashlight & extra batteries,

  • Towelettes

  • Cash or traveler's checks

  • Fire extinguisher (ABC type);

  • Feminine supplies


  • Tarp, pliers, tape, and compass;
  • Personal hygiene items
  • Matches in a waterproof container;
  • Plastic garbage bags/ties
  • Aluminum foil, plastic storage containers;
  • Plastic bucket w/lid
  • Map of the area (for locating shelters)
  • Disinfectant
  • Paper, pencil, needles, thread;
  • Chlorine bleach
  • Soap, liquid detergent 

Clothing and Bedding:


  • Plastic Sheeting
  • Sturdy shoes or work boots;
  • Hat and gloves
  • Rain gear;
  • Thermal underwear
  • Blankets or sleeping bags;
  • Sunglasses

Important Family Documents:


  • Games and books
  • Will, insurance policies, contracts, deeds, stocks, and bonds
  • Passports
  • Social security cards
  • Immunization records
  • Bank account numbers, credit card account numbers, and companies
  • Inventory of valuable household goods, important telephone numbers
  • Family records (birth, marriage, death certificates